Articles populaires – Outsourcing.Inc

2 décembre 2005

OUTSOURCING INC. - An Introduction

Changing equations and shifts in the balance of power characterise the world economy today. The phenomenon of outsourcing dominates the scene of international economic exchange in the service sector. Broadly speaking, outsourcing is the process of allocating...

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3 décembre 2005

Can India remain the offshore bigshot?

This article questions the sustainability of India as the premier offshoring destination in the wake of the recently discovered competition from "offshoring hotspots" in Eastern Europe, South Africa and China. The quality of the workforce is at par and...

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6 décembre 2005

Banking on financial services to insure IT boom

The power behind India's IT and BPO boom seems to lie in the BFSI, Banking Financial Services and Insurance, sector. Insurance is one of the top three verticals in the Indian BPO industry along with finanacial services and technology accounting for about...

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10 janvier 2006

Conclusions drawn from our research

We have used various methods and tools to help us throughout the course of our research project. The topic we have chosen covers a vast field with an equally large scope of research. We have thus tried to narrow our work to certain areas that we thought...

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11 janvier 2006

Extending your contact center to India

This 'white paper' is a report on the feasibility of outsourcing contact centers to India. It talks of the pros and cons of such an operation from the viewpoint of a UK based company. It has been published by Cable and Wireless, London. http://www.go...

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11 janvier 2006

Indian Call Centers Recruit UK Graduates

Graduates from UK universities are being employed by UK firms to work in offshore Indian call centres on Indian salaries in an attempt to bridge the culture gap between agents and customers. A report on this twist in the tale of the outsourcing debate....

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11 janvier 2006

Truth about Call Center "Cyber Coolies"

This article published by the forum Yale Global Online, describes the work conditions and work pressures in the life of call center employees in India. They are generally fresh graduates looking to earn easy money through the BPO industry. Work conditions,...

Posté par outsourcinginc à 08:06 - Commentaires […] - Permalien [#]

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6 janvier 2006

Offshoring of Business Services and its Impact on the UK Economy

This report focuses on the economic impact of increased international trade in services on the British economy. Has offshoring to low-cost locations such as India and China harmed the UK? And how is the outsourcing ond offshoring of business services...

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6 décembre 2005

Report on how Outsourcing is used to change the structure of financial services in the UK

This report is a detailed study of how outsourcing can be used to change the structure of financial services in the United Kingdom. More and more financial institutions in the UK are searching for radical approaches to remain competitive in a globally...

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3 décembre 2005

British Airways eyes Indian IT suppliers

This is an anecdotal article that provides the latest in the software outsoucing trend to India. There are conjectures about British Airways renewing its software development contract with Indian IT suppliers like TCS (www.tcs.com ), Bangalore. This will...

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3 décembre 2005

Offshore Outsourcing has not hit UK jobs

This article talks of a recent report by the ONS on "Labour Market Trends", which allays fears of the negative impact of the outsourcing of IT services on the UK job market. It also talks of the creation of jobs and an increase in the level of exports...

Posté par outsourcinginc à 19:26 - Commentaires […] - Permalien [#]

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8 décembre 2005

UK based BPO companies playing catch

This is a well written article about the present scenario of 'offshore outsourcing' and the sentiments that rule the industry in the UK. It incorporates inputs from players who are already experienced in the field. They differentiate between the European...

Posté par outsourcinginc à 14:38 - Commentaires […] - Permalien [#]

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6 décembre 2005

The World Outsourcing Summit

The 2006 World Outsourcing Summit will take place in February in Orlando, USA. The industry's elite, including the global membership of the "International Association of Outsourcing Professionals", will gather for an unparalleled experience in knowledge...

Posté par outsourcinginc à 15:09 - Commentaires […] - Permalien [#]

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3 décembre 2005

Is Offshoring Good or Bad for the UK workers?

The following article talks of different points of view concerning the "much feared lashback" of offshoring IT jobs on the British job market. These perspectives vary interestingly according to the postitions held by those who subscribe to them. It is...

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8 décembre 2005

India's Infotech "Holy Cow" Faces New Challenges

This article presents a critical view of the Indian BPO scene which suffers fom very high attrition rates despite its overwhelming popularity amongst young graduates. The industry has also recently been exposed to frauds and scams concerning the data...

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5 janvier 2006

Outsourcing to India: Crouching Tiger set to pounce

This report, published in October 2005, gives reasons for India's dominance on the world outsourcing scene. It also clearly explains the services outsourced, the obstacles to its successful growth of outsourced services and concludes that the Indian IT/BPO...

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8 janvier 2006

Outsourcing: Impact on Business, Jobs and Economies of Wealthy and Poor Nations

This webpage exposes the reality on the speed, scale and unstoppable momentum of business process outsourcing and offshoring. It explores how company executives and union leaders could respond to emerging markets and details the advantages and disadvantages...

Posté par outsourcinginc à 17:12 - Commentaires […] - Permalien [#]

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12 janvier 2006

Results of the research

After three months of research on this topic, the following is a list of information from various sources that, in our opinion, seems the most pertinent. I. WEBSITES 1. OffshoreXperts : the largest database of the UK market on outsourcing service providers...

Posté par outsourcinginc à 19:24 - Commentaires […] - Permalien [#]

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12 janvier 2006

Methods of research used to create the blog

After having decided a topic that was in the news and also lent itself to discussion, we proceded to define the parameters of the blog. We chose to research the economic and social impact that the outsourcing phenomenon has on India and the United Kingom....

Posté par outsourcinginc à 19:21 - Commentaires […] - Permalien [#]

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7 janvier 2006

Definitions

Here is a list of definitions of the frequently-used terms in the field of offshore outsourcing like Nearshoring, Backsourcing, Multisourcing and more. http://surviveoutsourcing.com/jla/index.php?option=com_content&task=view&id=43&Itemid=26

Posté par outsourcinginc à 19:06 - Commentaires […] - Permalien [#]

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13 janvier 2006

Offshoring and the UK Public Sector

This article, written by Mark Kobayashi-Hillary, discusses how offshoring, when used correctly, can assist the UK public sector in becoming more efficient and effective. http://www.egovmonitor.com/node/706

Posté par outsourcinginc à 13:57 - Commentaires […] - Permalien [#]

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8 janvier 2006

Anti-Outsourcing Legislation Unlikely as Global Outsourcing of IT Jobs Gains Momentum

This article describes how the imposing of legal restrictions on the export of Chinese and Indian services, among others, to their American and European clients it is not a viable economic decision in the long run. http://www.newratings.com/analyst_n...

Posté par outsourcinginc à 16:40 - Commentaires […] - Permalien [#]

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