Results of the research

12 janvier 2006

After three months of research on this topic, the following is a list of information from various sources that, in our opinion, seems the most pertinent.

I. WEBSITES

1. OffshoreXperts: the largest database of the UK market on outsourcing service providers and projects on the internet. http://www.offshorexperts.com/ (****)

2. Silicon.com :this website gave us invaluable information through articles written with a special take on the India UK connection. www.silicon.com (****)

3. Global Outsourcing : a comprehensive website with detailed articles on hot topics in the outsourcing industry today. www.globaloutsourcing.org (****)

4. BPO Watch India : this website is a special feature of MSN India. It provides constant updates on the BPO industry in India. www.bpowatchindia.com (***)

5. Outsourcing Professional : this is the official website of the International Association of Outsourcing Professionals, with all the latest news in the outsourcing industry. www.outsourcingprofessional.org (***)

6. Outsource2India.com : A useful site which describes the whys and hows of outsourcing to India. www.outsource2india.com (***)

7. Outsourcing center.com : The foremost internet portal on everything to do with outsourcing. It is published by the Everest Research Group. http://www.outsourcing-center.com/ (***)

8. Go-to-outsourcing.com : an outsourcing portal that provides links and contacts to outsourcing services and publishes articles. http://www.go-to-outsourcing.info/outsourcinginc/ (**)

II. PUBLISHED ARTICLES AND REPORTS

1. Offshoring of Business Services and its Impact on the UK Economy
http://www.aimresearch.org/release/081104Offshoringrpt.pdf (*****)

2. Outsourcing to India : Crouching Tiger Waiting to Pounce
http://www.dbresearch.com/PROD/DBR_INTERNET_ENPROD/PROD0000000000192125.pdf (****)

3. Extending your contact center to India (****)
http://www.google.com/search?q=cache%3Ahttp%3A%2F%2Fwww.cw.com%2Fdocs%2Fsolutions%2Fwhite_papers%2Foffsh-wp.pdf

4. Report on How Outsourcing is being used to Change the structure of Financial Services in the UK (***)
http://www.eds.com/services/innovation/downloads/shaping_future.pdf

For a comprehensive list of all other internet articles used on this blog, refer to our Archives at http://outsourcinginc.canalblog.com/archives/index.html

III. BLOGS

1. Offshore Outsourcing World Blog: Despite numerous blogs on the internet on similar themes, the aforementioned blog on outsourcing provides exhaustive and comprehensive information information on the outsourcing industry in many countries of the world. http://www.offshoreoutsourcingworld.com/blog (***)

2. Outsourcing Times : This frequently updated blog features articles on outsourcing, its effect on employment, and the impact it has on the economy, human resources, corporate policy etc. http://www.blogsource.org/ (****)

This was a result of a search on www.blogarama.com

IV. ONLINE NEWSPAPERS

1. www.news.bbc.co.uk :This site has regular updates on the Offshore Outsourcing and Business Process Outsourcing phenomena that are dominating the British and Indian economic scenes. (****)

2. www.economictimes.indiatimes.com/ : A leading Indian financial daily, the Economic Times periodically has articles and reviews on the relation between India and the United Kingdom in the field of Offshore Outsourcing, among other pertinent articles. (**)

3. www.financialexpress.com :The Financial Express, is a special feature of another Indian daily, that provides interesting articles on the outsourcing industry. (**)

V. BOOKS

This is a list of books on the theme of offshore outsourcing after research on the following sites: www.amazon.co.uk, www.amazon.fr

1. Outsourcing to India : The Offshore Advantage
Mark Kobayashi-Hilary (****)

In this book author Mark Kobayashi-Hillary introduces India and the major players in the Indian service industry. He offers a balanced view on the trend to outsource to India, describing the reasons why a business should utilize India as an offshore outsourcing destination and the steps needed to find and work with a local partner. Not only does the book make a compelling economic case for outsourcing to this region, it also discusses how to manage the entire transition process, including the potential impact on local resources.
Mark Kobayashi-Hillary is a British writer and independent outsourcing consultant based in London.

2. The Outsourcing Revolution : Why it Makes Sense to do it Right
Michael F. Corbett (****)

The BPO Revolution is written for executives and managers in organizations of any size who want to learn how BPO can improve their company's performance. More than a "how-to" book, it provides a comprehensive framework for decision making and action based on the real-life experiences of executives heading up successful initiatives for their companies today.
Michael F. Corbett is recognized around the world as a leading authority on outsourcing as a powerful management discipline.