Outsourcing.Inc

13 janvier 2006

Offshoring and the UK Public Sector

This article, written by Mark Kobayashi-Hillary, discusses how offshoring, when used correctly, can assist the UK public sector in becoming more efficient and effective. http://www.egovmonitor.com/node/706

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12 janvier 2006

Results of the research

After three months of research on this topic, the following is a list of information from various sources that, in our opinion, seems the most pertinent. I. WEBSITES 1. OffshoreXperts : the largest database of the UK market on outsourcing service providers...

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12 janvier 2006

Methods of research used to create the blog

After having decided a topic that was in the news and also lent itself to discussion, we proceded to define the parameters of the blog. We chose to research the economic and social impact that the outsourcing phenomenon has on India and the United Kingom....

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11 janvier 2006

Indian Call Centers Recruit UK Graduates

Graduates from UK universities are being employed by UK firms to work in offshore Indian call centres on Indian salaries in an attempt to bridge the culture gap between agents and customers. A report on this twist in the tale of the outsourcing debate....

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11 janvier 2006

Truth about Call Center "Cyber Coolies"

This article published by the forum Yale Global Online, describes the work conditions and work pressures in the life of call center employees in India. They are generally fresh graduates looking to earn easy money through the BPO industry. Work conditions,...

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11 janvier 2006

Extending your contact center to India

This 'white paper' is a report on the feasibility of outsourcing contact centers to India. It talks of the pros and cons of such an operation from the viewpoint of a UK based company. It has been published by Cable and Wireless, London. http://www.go...

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10 janvier 2006

Conclusions drawn from our research

We have used various methods and tools to help us throughout the course of our research project. The topic we have chosen covers a vast field with an equally large scope of research. We have thus tried to narrow our work to certain areas that we thought...

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8 janvier 2006

Outsourcing: Impact on Business, Jobs and Economies of Wealthy and Poor Nations

This webpage exposes the reality on the speed, scale and unstoppable momentum of business process outsourcing and offshoring. It explores how company executives and union leaders could respond to emerging markets and details the advantages and disadvantages...

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8 janvier 2006

Anti-Outsourcing Legislation Unlikely as Global Outsourcing of IT Jobs Gains Momentum

This article describes how the imposing of legal restrictions on the export of Chinese and Indian services, among others, to their American and European clients it is not a viable economic decision in the long run. http://www.newratings.com/analyst_n...

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7 janvier 2006

Definitions

Here is a list of definitions of the frequently-used terms in the field of offshore outsourcing like Nearshoring, Backsourcing, Multisourcing and more. http://surviveoutsourcing.com/jla/index.php?option=com_content&task=view&id=43&Itemid=26

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