UK based BPO companies playing catch

This is a well written article about the present scenario of 'offshore outsourcing' and the sentiments that rule the industry in the UK. It incorporates inputs from players who are already experienced in the field. They differentiate between the European and American models of doing business and weigh the pros and cons of investing in offshore markets like India.

This article was written by Anuradha Kher on www.globaloutsourcing.org

http://www.globaloutsourcing.org/content/OffshoreLocations/2005/105101901.asp